Who we are

FOREST VIEW RESORT — Our Ethos

Purpose

To welcome every guest with Akwaaba—and to connect families and the African diaspora to living history, ocean calm, and rainforest adventure, delivered with Ghanaian warmth and world-class craft.

Promise

To Guests: Thoughtful luxury, honest storytelling, and effortless logistics—from airport door to ocean shore.
To Our Team: A safe, fair, growth-minded workplace where hospitality is a respected profession.
To Community & Place: We operate as stewards of Cape Coast’s culture, coastline, and forests, creating good jobs and lasting partnerships.

Core Values (guided by Adinkra)

SANKOFA — Honor the Past
We interpret heritage with accuracy, dignity, and care. We never sensationalize trauma.
Nkabom — Belonging & Family
Families of every shape are welcome. We design for multi-generational travel and genuine inclusion.
Ananse Ntontan — Creativity & Craft
We express Ghana through food, music, design, and guest programming—beautifully and authentically.
Aya — Resilience & Wellbeing
We protect health and safety first, and we invest in our people’s growth and mental wellbeing.
Nkyinkyim — Learning & Adaptability
We improve continuously, listen actively, and act on feedback fast.
Fawohodie — Dignity & Fairness
We treat every person—guest, teammate, vendor, neighbor—with respect and transparent dealings.
Asase Yaa — Stewardship of Land & Sea
We minimize harm, regenerate where we can, and help guests do the same.

How We Live It (daily behaviors)

Heritage Stewardship: Licensed historian-led castle tours; trauma-informed briefings; quiet reflection spaces; consent-forward photo policy; no re-enactments.
Family-First Design: Bunk-nook family suites, kids’ club with cultural crafts, age-appropriate history primers, babysitting on request.
Effortless Luxury: Silent AC, proper blackout, great sleep, fast Wi-Fi, intuitive service via concierge chat, and chefs who can tailor for allergies, halal/vegan, and kids’ palates.
Adventure with Care: Professionally guided Kakum & coast activities; lifeguards; safety flags; clean gear; clear “go/no-go” decisions.
Corporate-Ready: Hybrid A/V that “just works,” dedicated tech support, punctual breaks, healthy menus, and CSR options that matter.
Local First: Prioritize local hiring, training, art, music, ingredients, and makers; pay fairly and on time.
Sustainability: Solar-first energy, water filtration & bottling, plastic-lite ops, waste separation, and beach/mangrove care.

Guest Bill of Rights

You have the right to:

Be welcomed with warmth, dignity, and privacy.
Understand the history you’re engaging with—truthfully and respectfully.
Clean, safe, comfortable spaces and clear safety information.
Transparent pricing with no surprises.
Timely service and proactive communication when things change.
Food that is delicious, safe, and considerate of your needs.
Feedback that is heard and acted upon—fast.

Team Code

We show up prepared (on time, ready, tidy, and informed).
We speak truth with kindness (to guests and to each other).
We protect time and safety (our own and our guests’).
We learn and teach (every shift is a chance to grow someone).
We own outcomes (fix it now; debrief later; improve tomorrow).

Heritage & Ethics Guidelines

Use accurate language about castles and the slave trade; center dignity over spectacle.
Provide content warnings where appropriate; welcome guests to opt out or pause.
Train all staff on trauma-informed hospitality; offer post-tour check-ins.
Credit historians, artists, and communities fairly; seek permissions for cultural use.

Sustainability & Community Commitments

Energy: ≥50% solar/battery within 24 months; continuous improvement thereafter.
Water: 100% filtered drinking water on site; eliminate single-use plastic bottles.
Sourcing: ≥70% ingredients by value from Ghana; seasonal menus to cut waste.
Waste: Sort and measure; reduce food waste 20% year-on-year; compost where viable.
Community: Paid internships/apprenticeships; verified CSR partners; open-book reporting annually.

Accessibility & Inclusion

Step-free routes to key venues; accessible rooms and restrooms; beach wheelchair on request.
Clear signage, alt-text in digital materials, and staff trained in respectful assistance.
Zero tolerance for harassment or discrimination